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10 Reasons You Need A Website
25 Website Tips
Website F.A.Q.'s
Planning Your New Website
Website Maintenance  & Updates
Glossary Of High Tech Lingo
Terms & Conditions

 

F.A.Q's.
 
Would we need to use your company to revise and update our website?

I am a small business owner. What can a website do for me?
A website can offer your business many advantages, including a:

  • More professional company image
  • Improved branding
  • Increased sales
  • Inexpensive advertising
  • Edge on the competition
  • Better customer relations
  • A website can help your business reach new customers, keep you in closer contact with your current customers, and enable you to respond quickly and efficiently in a rapidly changing market.

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How much time does it take to build a web site?
  • A web site can be completed in as little as a few days to several months. Completion time would depend on several factors: (1) the size of the web site and (2) the amount of time it takes the site owner to offer feedback on the web design in progress and to provide relevant content (images, pictures, text, etc.) for the web site.

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Can I just design a website on my own?
  • Of course! If you like HTML, CSS, SSL, CGI, SSI, XML, PHP, CFM, JSP, ASP, DHTML, SHTML, Flash, Java, ....
  • If you don't want to spend months learning the basic foundations of web design, you might want to let a professional designer develop your site.

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How can I promote my website?
  • Search engine and directory submissions, negotiating cross-links with other sites, set up affiliate programs, put your URL on all correspondence and marketing materials, e-mail marketing ... and that's just the beginning.

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Can you guarantee my site will be listed in all the search engines?
  • No, and no reputable company should make these guarantees! However, all of the sites we design, optimize and submit to the search engines are eventually indexed.

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If I build a great website, will they come?
  • If you build it, promote it, nurture it, update it, they will definitely come. Simply creating a web site will not generate lots of traffic and will not cause your web site to be immediately listed in all the search engines. Building a web site is only the first step in an overall marketing plan. We will submit your completed web site to the search engines that are still accepting free submissions, but we cannot guarantee if and when the search engines will index any web site. We can also provide you with other online advertising venues which provide immediate exposure for your site.

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What kind of services will I need once the site is completed?
  • Some web sites require minimal maintenance while some require daily updates. Site Solutions 4 U includes monthly maintenance with our web design& hosting solutions. Please see our solutions page for more information.

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How much does a website cost?
  • The investment you make in your web site development project can vary depending on the complexity of the site, visual sophistication and the type of programs you require on the site. Site Solutions 4 U takes many of the variables out of this question when you select one of our packages. Please view the solutions page for more information and pricing.

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What is your payment policy?
  • Payment policies vary depending on the size and scope of the project. We require a deposit of one-half (1/2) of the project price in order to begin development. The remaining balance is paid prior to the web site being launched.

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Do you offer some kind of assurance to ensure that my work will be done on time and within specifications?
  • Yes, we do. To make clear our mutual understanding of the web design project, we do not undertake any project without first preparing and executing a legal Website Development Agreement, which outlines in writing the terms and specifications of the proposed web design project. This Agreement contains the terms (website specifications, delivery time, payment terms, etc.) to which we agreed prior to starting the project.

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What ingredients should a "good" website have?
  • Effective design, sound navigation, pertinent content, fast loading pages and lots of attention.

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My daughter is learning HTML in college. Why should I hire a developer?
  • There's more to the web than HTML. A web developer will bring expertise, information and knowledge about current technologies and trends and much more to your project.

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After designing the web-site, if it needs to be updated what is your maintenance fee to do this?
  • We offer free technical support and free maintenance/updates (up to 1 hour per month) is provided following site completion, installation and publishing. If you anticipate major changes/updates after the 30 day grace period, web site maintenance requests are invoiced at $25.00 per hour in 1/2 hour increments, after all maintenance requests have been completed to your satisfaction.

    If you need updates to your website, just send us a request via fax or email and it will be completed, normally within 24 hours.

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If there are any problems, how are they corrected? Support service?

  • If there are problems with the website's functionality, that would be our responsibility. You are hiring a web designer/developer to not only design your website, but make sure it is functional across all platforms and make sure your users are getting the most benefit from your website.

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Would we need to use your company to revise and update our website?

  • You can call on us at any time to revise and update the website. This is an ongoing service we provide to all our clients. After we have completed a website, we will provide you with (1) all the source files and code (2) a document which contains all the passwords, usernames, database information and any other information related to the website.

    So, armed with this information, you will be free to revise and update your website.

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